Send General Enquiries

CIC inland email:  [email protected]

Call Centre: 1-888-242-2100

Questions about Temporary Resident Visa applications submitted within Canada:

Fax: 613-946-6059

Email: [email protected]

Questions about Permanent Resident Visa applications from within Canada and the U.S. ONLY

Fax: 613-946-6059

Email: [email protected]

  • Make sure that you include client’s name, file number, date of birth and Unique Client Identifier (UCI) in the email or fax

PR–processed in CIO-Sydney (PNP,IIP,QSW,Start up Visa,SE,QBC)

Email:CIO‑Sydney‑Search‑[email protected].

Must Include the following info:

1) Application category: (only federal investor, Quebec-selected skilled worker or provincial nominee (non-Express Entry application) can send this enquiry using this email address)

2) Tina’s representative form IMM5476

3) detailed enquiries.

For Cases applied overseas, follow the link and pick the office responsible for the case, visa office contact info is included.

Canadian Visa offices overseas

When sending the enquiry, the following info needs to be included:

1) type of the application

2) detailed questions

3) our contact info.

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